We collect information from you when you register on our site, subscribe to our newsletter, or make an import specifying an email for the results.
When registering on our site or by making an import, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:
Only for our public marketing website pages. We do not use any cookies or web beacons for our Spreadsheet upload forms.
We strive for our data retention policy be a positivie cornerstone of doing business with EasyFTP. If you have any questions, please reach out to support@easyftp.io
When processing/transferring files, EasyFTP simply moves the file data and never parses or looks at the data. The transfer of file data is encrypted during transfer and will stay that way till deletion.
As soon as the data is posted to where it needs to go we delete all record of it. The only long-lived data stored about processing/transfer is displayed in the helpful, user-facing log tables. This is to help your team debug and track file processing/transfers. The long-lived log data does NOT include any raw file data from the original files.
EasyFTP also has safety fallback processes where any file data that is more than 10 minutes old is automatically destroyed. This is a data deletion safety feature in case of system failure.
If some records fail posting to the data destination, EasyFTP creates a failed log record with reasons why the processing/transfer failed. This helps the your team easily fix and re-upload that file to complete importing all data if desired. The failed file can be attached to an email sent to the person who attempted the file import if desired.
Please read the data retention policies of the import destination for your file data (for example: Zapier, Google Sheets, etc...). They will have their own policies and information.
No.
EasyFTP uses a 3rd party, SendGrid, that is SOC 2 compliant to help parse incoming email sent to import pages. You can read their security & privacy policy page for data handling and retention specifics. EasyFTP does not receive or store the original email. SendGrid receives the email and sends data parsed from the email to EasyFTP. The inbound email From Email Address, Subject Line, and Email Body (encrypted) are stored for you, as the customer, in EasyFTP to view in your import logs for help in identification and trouble shooting of inbound emails for your import page. Import logs are only visible to EasyFTP account admins you specify for your account. If you, as the customer, don't want from email address, subject line, or email body data stored please contact support@easyftp.io to disable for your account. No other email metadata is stored. Any file data sent along with the email follows our Data Retention Policy for File Data described above.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
This online privacy policy applies only to information collected through our website and not to information collected offline.
By using our site, you consent to our privacy policy.
We may update or change this Policy from time to time, with or without any advance notice. The date of the last change or update to this Policy shall be noted at the end of this Policy, and any changes made will be effective upon posting of the revised version. If there are material changes in the way we handle your personally-identifiable information, or to the Policy itself, including changes to the Preference Based Advertising practices set forth above, we will notify you using direct means, at our discretion – either through displaying a notice on our website or by sending you an email, so that you may review the changed terms and consent to them prior to continuing to use our website. We encourage you to check this policy whenever you use our website and services to understand how your personal information is used. Last update: 1/18/2021.
If there are any questions regarding this privacy policy you may contact us using the information below.
support@easyftp.io
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775 Prairie Center Drive, Suite 400
Eden Prairie, MN 55344
Attn: BlackBox LLC & Paul S.
Copyright © 2024. All rights reserved.
